Move ownership from task to process to outcome — until critical thinking transfers to your team. Sixty live minutes, free, built around your own coaching-skills baseline.
See where problems route through you instead of building your team — with a coaching-skills baseline.
Learn the Coaching & Accountability Matrix™ and the questions that transfer ownership instead of answers.
Leave with a blueprint for your next coaching conversation.
Every problem that routes through you today is critical thinking your team didn’t practice.
Trusted by teams at
What this hour changes
One hour. A different grip on coaching & accountability.
Built for
People leaders & managers. Stop being the bottleneck. Match coaching and accountability to each person, and transfer the thinking instead of dispatching the task.
Senior leaders & executives. Scale your influence by building coaches under you — leaders who develop ownership and critical thinking without you in the room.
HR & L&D. Give the whole organization one diagnostic language for coaching and accountability, with a baseline you can re-measure.
You walk out with
Managers who coach instead of dispatch the task.
A shared model for when to direct and when to develop a person.
Accountability that holds without you in the room.
The hour, mapped
How the session unfolds.
Your hosts
Timothy R. Clark
Founder & CEO
Junior Clark
COO
00:00–00:15
Your baseline, debriefed
You take the coaching skills assessment before the session (10–15 minutes). We open by reading the results: where you solve when you should coach, and what it costs.
00:15–00:40
The Matrix™, live
Nine boxes, one destination — moving ownership from task to process to outcome, and the questions that move it.
00:40–01:00
Application + live Q&A
Blueprint a real coaching conversation — the questions, the sequence, and the handoff of ownership — ready for your next 1:1.
The core frameworks The Coaching Skills Cycle · The Coaching Box · The Coaching Continuum · Task-to-Outcome Accountability · The Coachability Framework · The Coaching & Accountability Matrix™
What you leave with
Registration includes the toolkit.
Digital WorkbookInteractive workbook with the session’s exercises and activities.
AI-Enabled In-Workflow ToolsPrompts and templates for coaching conversations — in the flow of work.
Coaching Skills BaselineWhere you solve instead of coach, and which habits to change first.
Coaching Conversation BlueprintThe questions and sequence that transfer ownership, ready to run.
Certificate of CompletionRecognition of participation for professional development tracking.
Everything included with registrationFree
leaderfactoraccess pass
Coaching & Accountability Matrix™
CAMindex™ · Full course · 30-day access
Your seat includes a full Access Pass — the CAMindex™ assessment,
the course content, and 30 days of action planning.
See inside the platform
The platform you'll learn in.
Day 0Take CAMindex™ — your self-assessment baseline. Truth first, not a hunch.
leaderfactor.app/demoSample data
My people bring me problems early — they’re not afraid to show me unfinished thinking.
NeverAlways
When someone brings me a problem, I ask before I answer.
NeverAlways
1 of 20Sample items · a self-assessment — your baseline is yours
Facilitator certification
This is where facilitators are made.
Keep going to complete your certification.
Progress56% complete
Complete the learner journeyTake the course and the assessment yourself first.
Facilitator trainingLearn the model deeply enough to teach it — materials included.
3Practice delivery & reviewDeliver a module and get feedback against the model.
4Certified — deliver in-houseDeliver to your Access Pass cohorts, on your own cadence.
Oct 6 · all weekCommitment check-in pushExecutive team
Nov 3 · all weekTool engagement sprint · commitmentsPeople leaders · wave 1
Dec 4 · 8:00 AM MTCAMindex™ re-takeExecutive team
Dec 19 · 9:00 AM MTCAMindex™ re-take opensPeople leaders · wave 1
Also scheduled: People leaders · wave 2 (140 · live-virtual · Q3) and All teams (900 · on-demand · Q4).
Delivery · people leaders, wave 1
One curriculum, three modalities.
Live-virtual
Next session Thu · 32 enrolled
Facilitated by your certified team
In person
On-site workshop · Oct 12
Your facilitators or LeaderFactor experts
On-demand
210 active learners
Self-paced, same curriculum and assessment
Presenter mode
Presenting · live-virtual
Coaching Tools · Lesson 3
Tell to Ask
Video · 7:05
The Coaching Continuum in practice
Key idea
Every answer you give buys speed today and costs you capability tomorrow.
Direct when stakes are high or capability is low — that’s legitimate.
Ask when you’re building judgment; the question funnel transfers the thinking.
The mistake isn’t telling — it’s only telling.
Reflection Saved to your notes
Which of your reports do you answer fastest — and what has that trained them to do?
Priya. She brings me options and I pick one within a minute. She’s stopped deciding anything without me, and I did that.
This week’s tactic
Replace one directive with a coaching question each day this week.
← Pre-work: why coaching is the leverCoaching tools →
Overview
Direct reports
Direct reports
2
2 total
Matrix distribution
11
Tied: Box 3 & Box 9
Coachability distribution
2
Most: Progressing
Avg deflection
Highest: Excuse (4)
Priya Updated 2w ago
Box 9 · Outcome × AskAcceleratingD 1 · B 2 · E 2
Open a report to rate them and draft the plan.
About this person
Rowan Updated 6d ago
Use your ratings to craft a coaching plan that helps Rowan move further into the Coaching & Accountability Matrix.
A little about Rowan
Saves automatically
Their role, tenure, and the situation you’re coaching them through. The AI uses this context — alongside the ratings below — when it drafts a coaching plan.
Product engineer, about six months in. Wants to grow into a bigger contributor with a bigger role.
Matrix
What box is Rowan in today? Click any box to place them.
Transfer of critical thinking →
TellTell/AskAsk
Box 3 · Task × Ask
Coachability
Willingness × self-awareness — click any quadrant.
Willingness ↑ · Self-awareness →
Progressing — high willingness · low self-awareness
Deflection
Patterns of Deflection
How often does Rowan use denial, blame, or excuse? Click any score to rate them.
Denial Refuses to acknowledge a truth or feedback.2
Blame Transfers responsibility to people or circumstances.3
Excuse Justifies outcomes by citing factors outside their control.4
Coaching plan
This is the work.
Draft the coaching plan you’ll work from to move Rowan to the next box in the Matrix.
Replace your current plan?
AI drafts a new plan from Rowan’s description, matrix placement, coachability, and deflection ratings — and explains its reasoning. This can’t be undone.
Cancel
Rowan sits at Task × Ask — great questions, narrow ownership. The move is one process owned end to end.
I will hand Rowan the release process whole: what good looks like, the handoffs, and the outcome metric. Twice-weekly check-ins for the first month — directive early, then stepping back as they anticipate risks and keep it moving without me.
Saves automatically — Rowan’s plan stays live for your next 1:1.
Coaching Skills Assessment · individual
Your individual Coaching Skills Assessment report.
73baseline
Dimension breakdown
01Create Safety
Do people bring me unfinished thinking?
80baseline
Your self-baseline — the re-take at 90 days shows the movement.
02Transfer Thinking
Do I ask before I answer?
58baseline
Your self-baseline — the re-take at 90 days shows the movement.
03Transfer Ownership
Does work leave my desk and stay gone?
71baseline
Your self-baseline — the re-take at 90 days shows the movement.
04Guidance & Accountability
Does accountability hold when I’m not in the room?
84baseline
Your self-baseline — the re-take at 90 days shows the movement.
In their words · qualitative
“What happens when someone brings me a problem?”
They get my answer. It’s a good answer — but it’s mine, not theirs.
Lately I’ve started asking what they’d do first. Slower, and better.
“What’s working that I should keep?”
Following up on what I said I’d follow up on. Every time. It makes the standard feel real.
Illustrative sample data, normalized to 0–100 for display — each instrument reports on its own scale.
In the flow of work
Your Behavioral Change Center
2/3 Active Commitments
1/2 Check-ins This Week
3 Week Streak!
Ask before answering.
When a report brings me a problem, I will ask one genuine question before I offer any answer.
How consistently did you ask before answering this week?
14/30 days complete2/5 active weeks Checked in
Name the accountability level.
When I hand off a piece of work, I will say whether I’m holding them to the task, the process, or the outcome.
How consistently did you name the level this week?
7/30 days complete1/5 active weeks Checked in
+
Start working on a new commitment
You have 12 planned skills — time to get started.
Planned commitments
Saved for later. When you're ready, move one to your plan.
CommitmentDescriptionSkill & score
Hand back the outcome, not the task.When I delegate this quarter, I will assign the outcome and let them own the process… Coaching & Accountability 54/100
Name the emotion before the argument.When a conversation turns tense, I will name what they might be feeling before… Emotional Intelligence 58/100
Sharing & access — your manager can see your active, planned, and past commitments. Peers see only what you share.
CAMindex™ · aggregate reporting
Every cohort, measured.
FY26▾All cohorts▾Rater type▾Compare to benchmark▾
CAMindex™ movement+10.064.0 → 74.0 org avg
Assessment completion87%412 of 474 invited
On-demand completion74%351 finished the course
Active commitments8122.1 per learner
Weekly check-in rate68%of active commitments
Pre / post by stage
Baseline90-dayBenchmark
Create Safety+8
Transfer Thinking+11
Transfer Ownership+9
Guidance & Accountability+12
At baseline0 of 4stages at or above benchmark→At 90 days4 of 4stages at or above benchmark
Benchmark = the CAMindex™ research base across participating organizations.
Participation & engagement
474 invited
Assessment completed87%412 / 474
On-demand course completed74%351 / 474
Commitments set82%388 learners
Weekly check-ins logged68%4-week rolling
Re-assessment completed61%289 / 474
By cohort
4 cohorts · 3 modalities
CohortLearnersAssessmentOn-demandCheck-insPSindex® pre → post
People leaders · wave 1Live-virtual12093%81%72%63.8 → 72.9+9.1
People leaders · wave 2Live-virtual14088%70%64%62.4 → 70.1+7.7
All teamsOn-demand18679%61%55%65.0 → 70.2+5.2
Illustrative sample data, normalized to 0–100 for display — each instrument reports on its own scale.
More dates
Can't make the next one? Pick another date.
Reserve your seat
Turn managers into coaches people follow.
60 live minutes, free, on your calendar.
Trouble registering? Email our team
and we'll get you a seat.
The next session is being scheduled.
Dates are added on a rolling basis. Talk with us and we'll make sure you hear first.
Questions, answered
How much time should I set aside?
Plan for a 60-minute live session plus 10–15 minutes beforehand to complete the coaching skills assessment assessment. You’ll also leave with a 30-day plan designed to fit into your existing workflow.
How is the course delivered?
This is a live virtual workshop designed for interaction and application. You’ll work through real scenarios and build a plan you can use immediately.
What does it cost?
Nothing. The skill preview is free, and evaluation licenses are available at no charge if you’re assessing the full course for your organization.
What’s included with the course?
You’ll receive the coaching skills assessment, the Coaching & Accountability Matrix™, a digital workbook, AI-enabled in-workflow tools, and a blueprint for your next coaching conversation.
I’m not a “coach” — is this for me?
If people bring you problems, you’re coaching — the only question is whether the ownership transfers. This is built for managers and leaders, not professional coaches.
What if I miss the live session?
We currently don’t offer recordings. If you miss the live session, we encourage you to join a future one where you can participate fully.
Will I receive a certificate?
A certificate of completion may be provided depending on your cohort setup. If you need documentation for professional development, contact support for details.
Do you offer group or company delivery?
Yes. LeaderFactor offers team and organization delivery (including hybrid options) and can tailor examples and planning to your context. Contact support to discuss cohorts and scheduling. LeaderFactor also offers facilitator certifications to equip your team to deliver trainings in house.
What technology do I need?
A stable internet connection, access to Zoom (or your organization’s approved platform), and a modern browser to complete the coaching skills assessment and access materials.
What support is available after the workshop?
You’ll leave with tools and an implementation plan you can reuse. For team rollouts or deeper support, LeaderFactor can provide additional enablement options.
What is your refund or cancellation policy?
Refunds and cancellations are handled according to LeaderFactor’s Terms of Service. If you have a registration question, contact support and we’ll help.
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Coaching & Accountability 54/100 
Emotional Intelligence 58/100